Returns & Exchanges

At Castle Fine Art, we want you to be completely satisfied with your masterpiece. If your artwork is not a perfect fit for your home, you may return it within 14 days of receipt for a full refund or exchange.

1

Contact Our Gallery

Notify our client services team or your local gallery consultant within 14 days of delivery to initiate your return request.

2

Secure Repackaging

Carefully place the artwork back into its original protective packaging and wooden crate to ensure safe transit back to our studio.

3

Arrange Collection

We will coordinate a professional art courier to collect the piece from your residence at a time that fits your schedule.

4

Inspection and Refund

Once our specialists confirm the artwork is in its original condition, we will process your refund or ship your chosen exchange piece.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing